Publication

Community resilience: what significance does it have for an ambulance service?

Jackson, Angela
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Keyword
Emergency Medical Services
 Ambulance Services
 Resilience, Psychological
 Quality Assurance, Health Care
 Community Networks
Journal Title
Journal of Paramedic Practice
Book Title
Publication Volume
Publication Issue
Publication Begin Page
Publication End Page
Publication Number of Pages
Collections
Publications - Scottish Ambulance Service
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URI
http://hdl.handle.net/20.500.12417/1259
DOI
10.12968/jpar.2011.3.9.489
Abstract
The Scottish Ambulance Service (SAS) has developed a strategy for community resilience. This article explains what community resilience is from an ambulance service perspective, and why this approach is considered critical for the service to meet its objective of delivering quality patient care, and to address some of the major challenges currently experienced. Important benefits for communities and partners from other sectors are identified, and an outcome-focused approach indicates how these will be achieved. The five key strategic components are outlined, with examples related to practice. Challenges and opportunities for taking the agenda forward are discussed. Abstract published with permission.
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