Publication

Leadership characteristics to reduce staff attrition and absence related to burnout

Paterson, Scott
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Keyword
Emergency Medical Services
 Leadership
 Emotional Intelligence
 Burnout, Professional
 Self-Control
Journal Title
Journal of Paramedic Practice
Book Title
Publication Volume
Publication Issue
Publication Begin Page
Publication End Page
Publication Number of Pages
Collections
Publications - Scottish Ambulance Service
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URI
http://hdl.handle.net/20.500.12417/1852
DOI
10.12968/jpar.2024.16.12.CPD1
Abstract
Burnout among the paramedic profession is an increasing problem and not enough is being done to improve the current climate. It is for this reason that paramedics should individually contribute to the reduction of this issue by developing their own leadership characteristics, such as emotional intelligence, social intelligence, and stress and conflict management. Evidence suggests that these qualities and behaviours reduce the possibility of being subject to burnout symptomology. Implementing positive stress and conflict-management strategies will create a healthcare environment, which will be more enjoyable to work in. Emotional and social intelligence increase the resilience of prehospital clinicians who are subject to occupational challenges on a daily basis. Wider influences such as ambulance trusts, health services and governing bodies have implemented strategies to tackle this issue but clinicians can lead the change from the front line. Abstract published with permission.
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