Publication

The acceptability and safety of video triage for ambulance service patients and clinicians during the COVID-19 pandemic

Bell, Fiona
; 
Pilbury, Richard
; 
Connell, Rob
; 
Fletcher, Dean
; 
Leatherland, Tracy
; 
Cottrell, Linda
; 
Webster, Peter
Citations
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Keyword
Emergency Medical Services
 Ambulance
 Telemedicine
 COVID-19
 Triage
Journal Title
British Paramedic Journal
Book Title
Publication Volume
Publication Issue
Publication Begin Page
Publication End Page
Publication Number of Pages
Collections
Publications - Yorkshire Ambulance Service
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URI
http://hdl.handle.net/20.500.12417/1198
DOI
10.29045/14784726.2021.9.6.2.49
Abstract
In response to anticipated challenges with urgent and emergency healthcare delivery during the early part of the COVID-19 pandemic, Yorkshire Ambulance Service NHS Trust introduced video technology to supplement remote triage and 'hear and treat' consultations as a pilot project in the EOC. We conducted a service evaluation with the aim of investigating patient and staff acceptability of video triage, and the safety of the decision-making process. Abstract published with permission.
Topic