A qualitative analysis of stressors affecting 999 ambulance call handlers’ mental health and well-being

Powell, CatherineFylan, BethLord, KathrynBell, FionaBreen, Liz2022-12-092022-12-092022-09-28Powell, C. et al, 2022. A qualitative analysis of stressors affecting 999 ambulance call handlers’ mental health and well-being. International Journal of Emergency Services, ahead-of-print.2047-089410.1108/IJES-12-2021-0080http://hdl.handle.net/20.500.12417/1342enEmergency Medical ServicesPre-hospitalTelephoneOccupational StressWellbeingMental HealthA qualitative analysis of stressors affecting 999 ambulance call handlers’ mental health and well-being