Bell, FionaPilbury, RichardConnell, RobFletcher, DeanLeatherland, TracyCottrell, LindaWebster, Peter2021-11-252021-11-252021-09Bell, F. et al, 2021. The acceptability and safety of video triage for ambulance service patients and clinicians during the COVID-19 pandemic. British Paramedic Journal, 6 (2), 49-58.1478-472610.29045/14784726.2021.9.6.2.49http://hdl.handle.net/20.500.12417/1198In response to anticipated challenges with urgent and emergency healthcare delivery during the early part of the COVID-19 pandemic, Yorkshire Ambulance Service NHS Trust introduced video technology to supplement remote triage and 'hear and treat' consultations as a pilot project in the EOC. We conducted a service evaluation with the aim of investigating patient and staff acceptability of video triage, and the safety of the decision-making process. Abstract published with permission.Emergency Medical ServicesAmbulanceTelemedicineCOVID-19Triage